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IP Contact Center Express

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Cisco IP Contact Center Express Specialist

 

The Cisco IP Contact Center (IPCC) Express Specialist certification validates the comprehensive set of skills and knowledge required to plan, design, implement, and operate the Cisco Unified Contact Center Express (Formerly the Cisco IPCC Express Edition).

 




For information on Prerequisites, Required Exams, and Recommended Training please go to the main page for Cisco IP Contact Center Express Specialist.

 

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Study Documents

The content below has been identified as a resource to help you better prepare for your exam.

 

 

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The Learning Center contains business and technical content useful to those who seek information that extends beyond certification/specialization exam preparation.

 

Cisco Press

A variety of Cisco Press titles may be useful reference for this specialization. These titles can be purchased through the Cisco Marketplace Bookstore,or directly from Cisco Press.



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